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Micro-rebellion [Apr. 25th, 2007|11:19 am]
Observation for the day:

If someone doesn't follow your detailed directions precisely, it may not be because they didn't understand or you weren't clear in your explanation.

It may be because they thought your directions were stupid and obnoxious, and they decided that, while they would still perform the appointed task, it wasn't worth their while to bother with the idiot details you attached to it.

And now, I'm off to misapprehend some details.

[User Picture]From: nehrlich
2007-04-25 06:46 pm (UTC)
I've always been fascinated by "Work to rule" strikes where workers follow the letter of all of the regulations in the workplace. When they do so, their productivity drops enormously - in their normal activity, they have all sorts of ways to "anti-sabotage" their workplace. Implicit local knowledge matters.
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