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Modern Email Ettiquette [Feb. 23rd, 2009|05:31 pm]
Okay, I can't bitch out the person at work that has annoyed me, so instead I'm putting on my Miss Manners hat and telling all of my friends about it, so at least I can rest easy knowing that y'all won't do the same.

If you have some kind of announcement or invitation to send out to people:

1) If it doesn't have complicated formatting or a picture or something, send it as plain text. Requiring people to deal with an attachment solely because you couldn't be bothered to cut-and-paste the content from Word into your email editor is just rude.

2) If you can't send it as plain text? Send it as a PDF. That's far more universal a format than Word, and besides your document will look a lot better than if I have to open it using OpenOffice, which can't cope with your fancy-pants templates and crazy fonts. Making a recipient switch computers to fiddle with your attachment is rude and inconsiderate.

3) If you are attaching a PDF to your email, include some descriptive text indicating what the attachment is generally about in the body of the email. Forcing me to jump through the hoops of dealing with an attachment only to discover that it is completely irrelevant to my life is rude, inconsiderate, and REALLY GODDAMN ANNOYING!

Eventually, I will get fed up and stab you in the face with a bazooka.

Also? Don't send large attachments if you can send a link instead, especially not if you're emailing a list with a lot of members. The recipients won't care, but if you waste enough resources this way the admins will hunt you down and cram your sensitive bits into a very small hard-drive casing, and you will be sad.

Tips for happy correspondence, y'all. Don't make your friends all stabbity. *eye-twitch*

From: detailbear
2009-02-24 04:15 am (UTC)
We have an opt-in "Humour" group at work. If you want to receive jokes, funny stories and strange photos, you add your name to the group. All of the above material has to go to the designated group. Transgressors receive a reminder from the Big Boss.

Some people have the idea that they can't cut out any part of a forwarded message, for "integrity" reasons. If the e-mail may end up in court, I could see that. Otherwise, highlight and delete, people.

At work, we all have Word as our e-mail editor, so that is not a problem. However, all forms, instructions and procedures going to clients must be PDF's now, so they can't be easily altered. (None of our clients would pay for Acrobat.)
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[User Picture]From: pink_halen
2009-02-24 04:31 am (UTC)
Bad jokes have no integrity.

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[User Picture]From: goobermunch
2009-02-24 05:31 am (UTC)
Yeah, you should also be sending stuff in .pdf format so 1) your customers can't edit it and then say you made representations other than you made; and 2) so you can keep your metadata mostly at home.

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